When children first arrive and before entering the patient’s room, if time permits, give them a tour, including the nursing station, bathrooms, kitchen, and family room. Point out and explain different signs (e.g., isolation precautions).  Preparing the child can help them feel comfortable during their visit and minimize the initial shock and possible negative reactions when they first see their loved one.

Entering the patient’s room

Before entering the room, do a final check-in to see if the child or youth have additional questions or worries. Encourage parents to create ways for the child to signal that they need a break (e.g., a prearranged signal such as an ear tug can). The usual guidelines are to have the child accompanied by someone they trust and feel safe with.

How children may react

Children may have a wide range of reactions. Click on the arrows to view some of these.

All of these are natural reactions.

Clinician Tip

Click here for an optional Clinician Tip - When children experience intense emotions

Clinician Tip

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Children may express intense, unfamiliar, or uncomfortable emotions in ways that vary from adult reactions. Young children and teenagers are usually working hard to manage feelings which are often very strong and unpredictable. Model being calm and patient while reassuring them that all feelings – as well as crying – are okay.